Frequently Asked Questions
Find answers to common questions about our products and services
The main difference comes down to how much structure and support you want from your hijab.
NurAmira™ Instant Chiffon Hijab
NurAmira™ is our signature hijab. It includes a built-in undercap and sewn-in magnets, so everything is already integrated into one piece.
It’s ideal if you want a polished chiffon look with the most convenience and least effort.
Ayla Premium Chiffon Hijab Set
Ayla™ offers the elegance of chiffon with added security from sewn-in magnets, with separated matching undercap.
This gives you more flexibility in how you position or style the cap while still benefiting from magnet support.
NurZahra™ Instant Jersey Hijab
NurZahra™ is the simplest and most flexible option. It does not include magnets but it includes separated matching undercap.
It’s designed for everyday ease, especially if you prefer a relaxed, adjustable feel without added structure.
Yes. The magnets used in NurAmira™ and Ayla are:
• Small
• Securely sewn inside the fabric
• Safe for everyday wear
They do not cause health issues and are not medical-strength magnets.
Magnets can weaken if exposed to high heat, such as:
• Washing machines on hot cycles
• Dryers
• Direct high-heat ironing
To preserve magnet strength, we recommend hand washing in cold water and air drying.
Chiffon (NurAmira™ & Ayla™):
• Hand wash cold
• Mild detergent only
• Do not bleach
• Hang to dry
• Steam on low if needed
• Avoid tumble drying and high heat (especially over magnets)
Jersey (NurZahra™):
• Gentle cold wash
• Mild detergent
• Air dry recommended
• Low steam if needed
• Avoid high temperatures
Yes. Many new hijabis choose NurAmira™ because:
• No pins required
• No matching undercap needed
• Quick 30-second wear
• Easy, elegant drape
NurZahra™ is also beginner-friendly due to its stretch and natural grip.
The chiffon is lightweight but layered appropriately for modest coverage. For lighter shades, nude underlayers may enhance coverage.
Choosing the right shade depends on your skin tone, undertone, and personal style.
If you’re unsure which shade suits you best, we recommend refer to our Color Guide video here:
https://novanovus.com/pages/color-guide
It will help you identify tones that complement your complexion and make choosing easier.
The difference mainly comes down to fabric feel and overall look.
Ranya Linen Abaya
The Ranya Abaya is made from a breathable linen-blend fabric, which makes it especially comfortable in warmer weather. It has a light, airy feel while still maintaining structure, so you get modest coverage without feeling heavy. It’s ideal if you’re looking for something practical for daily wear but still polished enough to look refined.
Safiya Abaya
The Safiya Abaya offers a softer, more flowing silhouette. It drapes elegantly and feels slightly more elevated, making it suitable for both everyday wear and more dressed-up occasions. If you prefer a smoother, graceful fall rather than a structured linen feel, Safiya provides that refined look.
Yes. The Ranya Linen Abaya is especially designed with breathability in mind, making it comfortable in warmer climates. The Safiya Abaya also offers modest coverage while remaining lightweight enough for extended wear.
Our abayas are designed to provide proper modest coverage. For lighter shades, wearing nude or neutral underlayers may enhance opacity while maintaining a clean finish.
Please refer to the size guide provided on each individual product page for the most accurate measurements and fit details:
Ranya Linen Abaya 👉 click to view
Safiya Abaya 👉 click to view
Each page includes specific sizing information to help you choose confidently.
Our jewelry is crafted from high-quality stainless steel, designed to be durable and resistant to tarnishing. It’s made for everyday wear while maintaining its shine and finish.
Noora Ring 👉 click to view
Samira Earrings 👉 click to view
Zahria™ Custom Name Necklace 👉 click to view
Maktub™ Custom Name Ring 👉 click to view
Custom pieces like the Zahria™ Necklace and Maktub™ Ring require additional time for engraving before shipping. This ensures your piece is made specifically for you with care.
Yes. You may submit the name in English or Arabic at checkout. If you need to confirm spelling or provide clarification after placing your order, you can contact us directly at:
Please include your order number when reaching out.
Because custom jewelry is engraved specifically for you, it cannot be returned or refunded unless there is a confirmed defect or production error. We strongly recommend double-checking spelling and details before completing your order.
Our custom jewelry includes a 2-Year Replacement Guarantee for fading or breakage under normal use.
Orders are processed within 1–3 business days before being handed to the courier.
Custom jewelry requires additional production time before dispatch.
Our average delivery time is 5–15 business days depending on your country and local courier processing.
During high-demand periods, delivery may take slightly longer due to customs or courier delays.
You can track your parcel here:
👉 https://novanovus.com/apps/track123
Tracking updates may take 24–48 hours to appear after dispatch.
You can view our complete shipping terms here: 👉 click to view
We accept returns according to the conditions outlined in our official policy.
Return requests must be made within the timeframe stated in our return policy.
Items must meet eligibility conditions before approval.
You can read the full return and refund policy here: 👉 click to view
Please contact us immediately at info@novanovus.com with clear photos of the issue so we can assist you promptly.
Because custom jewelry is personalized and engraved specifically for you, these items may not be eligible for return unless defective.
Please review our policy for full details.
Nova Novus is based in Germany, alhamdulillah. Our creative direction, quality control, and customer care operate from there, while production is handled through trusted international partners.
You can reach us anytime at:
info@novanovus.com
Or through our contact page:
https://novanovus.com/pages/contact
Please include your order number if your question is about an existing order.